Customer Journey Map Nielsen Norman Checklist Infographic

Modern marketing infographic titled "Content Pillar Cluster Checklist" using a problem checklist archetype. Create a vertical checklist flow with 6 connected blocks, subtle downward arrows between sections, and a clear left-to-right alignment of icon, headline, short caption, and percentage badge in each block. All numbers, labels and arrows must be sharp and readable. Blocks to render exactly as on-image text: 1) "Missing Pillar Page" — caption "No central topic hub for key services" — metric "68%" — icon brief: broken document with warning badge. 2) "Weak Topic Clusters" — caption "Support articles are scattered and disconnected" — metric "57%" — icon brief: small nodes floating around a disconnected hub. 3) "Search Intent Mismatch" — caption "Content does not match awareness to decision stages" — metric "49%" — icon brief: magnifying glass over branching path. 4) "Thin Internal Links" — caption "Too few contextual links between related pages" — metric "52%" — icon brief: chain links with gaps. 5) "Inconsistent Publishing" — caption "Cluster content is not updated on a steady rhythm" — metric "44%" — icon brief: calendar with uneven checkmarks. 6) "Poor Conversion Paths" — caption "Readers find content but do not reach action pages" — metric "36%" — icon brief: funnel with drop-off arrow. Add a small final summary panel at the bottom with exact text "Checklist Goal" and caption "Build one pillar, connect cluster pages, guide each stage" with metric "100%" and icon brief: complete checklist with spark. Visual style: editorial magazine look for general SMB audience, creative purple and pink palette with soft lavender background, rich plum text, magenta accent highlights, and subtle gradients. Typography mood: clean sans-serif, bold headlines, compact subheads, polished editorial spacing. Include editorial-quality vector illustration, flat-design icons, clean grid composition. No real brand logos, no real product UI screenshots, no celebrity faces; use only generic business visuals and placeholder references such as "Brand A" or "Page B" if needed. Visually imply the search intent theme of a customer journey map without adding that phrase as on-image text. All text MUST be written in English (array). Every heading, label, caption, legend and metric name in the image must be in English — not English. Spell each English word correctly using English characters and diacritics. Numbers stay as digits, no watermarks, no real brand logos No real brand logos, no real product UI screenshots, no celebrity faces. Use generic placeholder labels (Brand A, Page B) where a specific company would otherwise appear. Numbers should be plausible illustrative examples, not claims about any real company.