Dashboarding Best Practices Churn vs Retention Flow

Modern marketing infographic titled "Churn vs Retention Metrics Flow" using a process flow archetype. Create a horizontal flow diagram for an enterprise / mature organization with 6 connected blocks, glowing directional arrows between each stage, and all numbers, labels and arrows sharp and readable. Blocks must compare retention health and churn risk through a clear operational sequence.

Stages / blocks to render with exact on-image text in English:
1. "Customer Base" — caption "Starting active accounts" — metric "100%" — icon brief: stacked enterprise users / office building icon
2. "Product Adoption" — caption "Weekly active usage" — metric "78%" — icon brief: dashboard activity screen with upward pulse icon
3. "Engagement Quality" — caption "High-value feature use" — metric "64%" — icon brief: click pointer plus feature grid icon
4. "Renewal Readiness" — caption "Accounts likely to renew" — metric "88%" — icon brief: shield with circular refresh arrow icon
5. "Retention Rate" — caption "Customers retained" — metric "91%" — icon brief: lock plus heart / loyalty badge icon
6. "Churn Rate" — caption "Customers lost" — metric "9%" — icon brief: broken link or exit arrow icon

Add slim connector annotations above or beside arrows with exact text: "Monitor", "Improve", "Predict", "Protect", "Reduce". Include a subtle side callout panel with exact text labels: "Best Practice", "Early warning signals", "Usage decline", "Support backlog", "Renewal risk" and small percentage chips "12%", "18%", "7%" as illustrative supporting indicators.

Visual direction: bold gradient and glow style, blue and cyan trust palette with deep navy background, electric cyan highlights, soft neon glow around key metrics, retention-related blocks slightly brighter than churn-related blocks. Use clean sans-serif typography, bold headlines, medium-weight labels, crisp percentage numerals, modern enterprise presentation feel. Include editorial-quality vector illustration, flat-design icons, clean grid composition. Avoid real brand logos, real product UI screenshots, celebrity faces, and use only generic business visuals.

All text MUST be written in English (array). Every heading, label, caption, legend and metric name in the image must be in English — not English. Spell each English word correctly using English characters and diacritics. Numbers stay as digits, no watermarks, no real brand logos No real brand logos, no real product UI screenshots, no celebrity faces. Use generic placeholder labels (Brand A, Page B) where a specific company would otherwise appear. Numbers should be plausible illustrative examples, not claims about any real company.